Jira SM is a Gartner Magic Quadrant Leader with over 45,000 customers relying on Atlassian for modern, high velocity ITSM.
Highly configurable, allowing users to create custom workflows, fields, and notifications to match their specific teams needs Jira Service Management also integrates with a range of other tools and services, including Slack, Microsoft Teams, and Confluence.
Jira Service Management automates repetitive tasks and workflows, freeing up time for teams to focus on more complex issues. The platform also provides robust reporting and analytics capabilities, allowing users to track key metrics and identify areas for improvement.
Fast time to value:
- With templates to get you started, Jira SM minimises the complexity of traditional ITSM tools and gives you the platform to scale.
Make work visible:
- Open and collaborative, your IT and line of business teams have rich contextual data to rapidly respond to, and help, their customers.
Connect Dev and Ops:
- Removing manual inputs and reducing low value work increases your agility and rate of change, speeding up your business.