BMC

BMC offers a unified Business Service Management (BSM) platform that simplifies and automates IT processes, improves decision-making, and orchestrates workflow across cloud, virtual, distributed, and mainframe resources. The key service areas are:

Service management
Operations management

Discovery
Configuration and automation

Scheduling

More than 6,500 IT organizations trust BMC’s world-class ITSM solutions.

At Xcession, our experience covers a wide range of industries across the public and private sectors. Our consultants are based in the UK, Ireland, Bulgaria and India, and we have delivered some of the most complex BMC implementations and manage one of the largest implementations in Europe.

BMC offers a unified Business Service Management (BSM) platform that simplifies and automates IT processes, improves decision-making, and orchestrates workflow across cloud, virtual, distributed, and mainframe resources. The key service areas are:

fit for purpose
aligned to their business goals

providing maximum benefit
as effective as it could be

pain-free for users
delivering value for money

More than 6,500 IT organizations trust BMC’s world-class ITSM solutions.

At Xcession, our experience covers a wide range of industries across the public and private sectors. Our consultants are based in the UK, Ireland, Bulgaria and India, and we have delivered some of the most complex BMC implementations and manage one of the largest implementations in Europe.

BMC

BMC Helix ITSM is an industry-leading service management solution that uses intelligent automation to transform the best-practice ITSM principles you’ve come to appreciate from Remedy into the modern agile service solutions that businesses need.

Learn more

BMC

BMC Helix ITSM is an industry-leading service management solution that uses intelligent automation to transform the best-practice ITSM principles you’ve come to appreciate from Remedy into the modern agile service solutions that businesses need.

Learn more

Services

We are an expert, specialist company with a wealth of BMC expertise and a passion to grow on the back of our customers’ business success. We are driven by a commitment to create long-lasting professional relationships.

Our core solution services include:

Advisory

We are experts in the BMC product stack. Advance your customer experience improvement initiatives with a trusted technology advisor that specialises in digitally transforming business processes.

Implementation

We not only advise but convert visions into reality by implementing your BMC initiative. Our experience of building some of the largest BMC platforms in Europe means you can rely on a fast, efficient, trouble-free implementation.

Migration

If you are migrating from existing systems to BMC, we have experience in migrating your most valued data from Freshworks, ServiceNow, Zendesk, Avanti, Cherwell, SolarWinds, Connectwise and more.

Integration

We not only implement BMC systems but also integrate with your most important Line of Business systems, including other BMC systems, ServiceNow and any other proprietary third-party systems.

Managed Service

We offer an expert managed services team to help you run your BMC systems and support your organisation. We can help you ensure your technology is up-to-date and you have timely access to skills and experience to address issues related to cost, quality of service and risk. We will keep everything running and allow you the flexibility to change quickly in line with your organisation’s requirements. Our teams are currently running some of the largest BMC platforms in Europe.

Services

We are an expert, specialist company with a wealth of BMC expertise and a passion to grow on the back of our customers’ business success. We are driven by a commitment to create long-lasting professional relationships.

Our core solution services include:

Advisory

We are experts in the BMC product stack. Advance your customer experience improvement initiatives with a trusted technology advisor that specialises in digitally transforming business processes.

Implementation

We not only advise but convert visions into reality by implementing your BMC initiative. Our experience of building some of the largest BMC platforms in Europe means you can rely on a fast, efficient, trouble-free implementation.

Migration

If you are migrating from existing systems to BMC, we have experience in migrating your most valued data from Freshworks, ServiceNow, Zendesk, Avanti, Cherwell, SolarWinds, Connectwise and more.

Integration

We not only implement BMC systems but also integrate with your most important Line of Business systems, including other BMC systems, ServiceNow and any other proprietary third-party systems.

Managed Service

We offer an expert managed services team to help you run your BMC systems and support your organisation. We can help you ensure your technology is up-to-date and you have timely access to skills and experience to address issues related to cost, quality of service and risk. We will keep everything running and allow you the flexibility to change quickly in line with your organisation’s requirements. Our teams are currently running some of the largest BMC platforms in Europe.

Get in touch

BMC

BMC

BMC

BMC

BMC Helix ITSM is an industry-leading service management solution that uses intelligent automation to transform the best-practice ITSM principles you’ve come to appreciate from Remedy into the modern agile service solutions that businesses need.

BMC

BMC Helix ITSM is an industry-leading service management solution that uses intelligent automation to transform the best-practice ITSM principles you’ve come to appreciate from Remedy into the modern agile service solutions that businesses need.

We are experts in the BMC product stack. Advance your customer experience improvement initiatives with a trusted technology advisor that specialises in digitally transforming business processes.

We not only advise but convert visions into reality by implementing your BMC initiative. Our experience of building some of the largest BMC platforms in Europe means you can rely on a fast, efficient, trouble-free implementation.

If you are migrating from existing systems to BMC, we have experience in migrating your most valued data from Freshworks, ServiceNow, Zendesk, Avanti, Cherwell, SolarWinds, Connectwise and more.

We not only implement BMC systems but also integrate with your most important Line of Business systems, including other BMC systems, ServiceNow and any other proprietary third-party systems.

We are experts in the BMC product stack. Advance your customer experience improvement initiatives with a trusted technology advisor that specialises in digitally transforming business processes.

We not only advise but convert visions into reality by implementing your BMC initiative. Our experience of building some of the largest BMC platforms in Europe means you can rely on a fast, efficient, trouble-free implementation.

If you are migrating from existing systems to BMC, we have experience in migrating your most valued data from Freshworks, ServiceNow, Zendesk, Avanti, Cherwell, SolarWinds, Connectwise and more.

We not only implement BMC systems but also integrate with your most important Line of Business systems, including other BMC systems, ServiceNow and any other proprietary third-party systems.

Get in touch

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Get in touch

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Get in touch

Technologies