Xcession, being vendor neutral, has a wealth of real-world experience working with, implementing and supporting a variety of leading ITSM solutions…
Our aim with Xcession TV is to give you a fully independent viewpoint on the various solutions available, through reviews, vendor interviews and more, with open, transparent and jargon free discussion. Leaving you better informed when it comes to decision time.
ITSM Review Series
In this review series we aim to give some of our insights on each of the solutions that we currently work with, focussing solely on the pro’s (there are no con’s) along with our thoughts on who each toolset might benefit most, helping you make an informed choice when it comes time to assess your ITSM commitment.
We understand that ultimately, it’s up to you to make the right decision for your business and service management objectives, however, you know that ITSM solutions are a significant and long-term investment, so being as informed as possible is crucial.