iTop from Combodo is a ready-to-use Helpdesk and IT configuration management solution that can extend and grow its software to manage hardware, software and associated services. With no licences or limitations, the community version is 100% functional.
iTop is designed for SMEs and small IT teams. Its ease of implementation quickly enables you to centralise data about devices, software, users, locations. The Helpdesk module will help you to track and process all requests timely and professionally.
iTop is a collaborative tool that offers the ability to respond better and faster. The community version of iTop, free of charge and not limited, is also the core of extended packages with more specific features.