iTop > Managed Service

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iTop Managed Service

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iTop Managed Service

Let us manage your iTop platform

After the time and effort spent on the design and implementation of your iTop platform, sometimes the support and ongoing change associated with the system to keep it tuned perfectly to your organisation gets overlooked.

At Xcession, we aim to take this problem away from you to ensure you have a iTop system that:

is flexible to your organisation’s needs

enables you get the most value from your investment

is something that you can trust and will enjoy working with

Xcession offers an extremely cost-effective application managed services team to run your iTop systems and support your organisation. We can help you ensure your technology is up-to-date and you have timely access to skills and experience to address issues related to cost, quality of service and risk. We will work with your business and stakeholders to keep everything running and allow flexibility to change quickly in line with your organisation’s requirements.

We have teams running some of the biggest ITSM platforms in Europe, so let us use our experience and expertise to help you.

Let us manage your iTop platform

After the time and effort spent on the design and implementation of your iTop platform, sometimes the support and ongoing change associated with the system to keep it tuned perfectly to your organisation gets overlooked.

At Xcession, we aim to take this problem away from you to ensure you have a iTop system that:

is flexible to your organisation’s needs

enables you get the most value from your investment

is something that you can trust and will enjoy working with

Xcession offers an extremely cost-effective application managed services team to run your iTop systems and support your organisation. We can help you ensure your technology is up-to-date and you have timely access to skills and experience to address issues related to cost, quality of service and risk. We will work with your business and stakeholders to keep everything running and allow flexibility to change quickly in line with your organisation’s requirements.

We have teams running some of the biggest ITSM platforms in Europe, so let us use our experience and expertise to help you.

What our clients say

Today feels like a milestone moment with our new Customer Service Hub launching. It's the place both our customers
and ourselves go to and request IT support, and I can safely say that I already like the new look!

CEO, Major Financial Services Company

In the past we have used vendor channel partners who were highly motivated to sell software and services,
it is refreshing to work with an independent company like Xcession on your side.

Procurement Manager, Major broadcasting company

You and your team have been a pleasure to work with, I hope we cross paths in the future (sooner rather than later).

Programme Manager, Large global manufacturing company

I would like to express my personal and most sincere thanks for all your hard work as without your knowledge, expertise
and dedication, this would not have been the success that it has. It is a privilege to work with such a team of professionals.

Head of Service Delivery, Major broadcasting company

ITSM technology vendors have great software suites that can help you succeed but they are in business to sell it to
you….all of it if they can! Xcession helped us decide what was best for us.

CIO, International aerospace and defense company

The work you have done on the standardising our integration mechanism is spot on – we really needed
your help to do this and the outcome has been a consistent and reliable approach for integrations.

Enterprise Architect, Large media company

Working with a company who knows ITSM tooling so well meant that we could really
engage with our customer to tie down and deliver the service they actually wanted.

Account Director, Global systems integrator

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What our clients say

Today feels like a milestone moment
with our new Customer Service Hub
launching. It's the place both our
customers and ourselves go to and
request IT support, and I can safely
say that I already like the new look!

CEO, Major Financial Services Company

In the past we have used vendor
channel partners who were highly
motivated to sell software and
services, it is refreshing to work with
an independent company
like Xcession on your side.

Procurement Manager,
Major broadcasting company

You and your team have been a
pleasure to work with, I hope we
cross paths in the future (sooner
rather than later).

Programme Manager,
Large global
manufacturing company

I would like to express my personal
and most sincere thanks for all your
hard work as without your knowledge,
expertise and dedication, this would
not have been the success that it
has. It is a privilege to work with
such a team of professionals.

Head of Service Delivery,
Major broadcasting company

ITSM technology vendors have
great software suites that can help
you succeed but they are in business
to sell it to you….all of it if they can!
Xcession helped us decide
what was best for us.

CIO,
Design and ITSM Product,
International aerospace and
defense company

The work you have done on the
standardising our integration
mechanism is spot on – we really
needed your help to do this and the
outcome has been a consistent and
reliable approach for integrations.

Enterprise Architect,
Large media company

Working with a company who knows
ITSM tooling so well meant that
we could really engage with our
customer to tie down and deliver the
service they actually wanted.

Account Director,
Global systems integrator

Call Us