92% of IT decision-makers believe ITSM implementers fail customersNeil Peerman2022-06-08T10:55:16+00:00 92% of IT decision-makers believe ITSM implementers fail customers 92% of IT decision-makers believe ITSM implementers fail customers Featured in Digitalisation World, according to our new report, more than nine-in-ten IT decision-makers (92%) believe ITSM implementers are failing to meet the needs of customers. To read the full article, click here. BackFeatured in Digitalisation World, according to our new report, more than nine-in-ten IT decision-makers (92%) believe ITSM implementers are failing to meet the needs of customers. To read the full article, click here. BackGet in touch Contact UsContact Us