About Mark Twomey

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So far Mark Twomey has created 10 blog entries.

Why being vendor-neutral resolves ITSM tool implementation cost problems

Many enterprises are still likely taking hits from the cost of unnecessary licenses & inflated fees for implementation services which fail to deliver the gains promised from ITSM software. But how do you avoid it?

By |2021-02-16T11:51:28+00:00February 9th, 2021|Press Release|0 Comments

Xcession Ltd approved ITSM suppliers for Ireland’s National Education & Research Network

Xcession Ltd is pleased to announce that following a successful application, are now approved ITSM suppliers for Ireland’s National Education and Research Network (HEAnet).

By |2021-02-09T08:09:36+00:00February 9th, 2021|Press Release, Uncategorized|0 Comments

Xcession Ltd is successful in Digital Outcomes and Specialists 5 framework application

Xcession Ltd is delighted to announce that following a successful application, its services are now available through the UK Government’s latest Digital Marketplace framework, Digital Outcomes and Specialists 5 (DOS-5)

By |2021-02-09T06:52:31+00:00February 8th, 2021|Press Release, Uncategorized|0 Comments

Avoid the double whammy of high costs and ineffective implementation in ITSM

IT efficiency remains a major objective for enterprises in every sector, all too-frequently undermined by costly or ineffectual implementation of ITSM solutions. Yet ITSM is critical to the future. By Mark Twomey, CEO, Xcession.

By |2021-02-08T13:10:57+00:00January 5th, 2021|Press Release|0 Comments

Opt for an independent partner to avoid common pitfalls when choosing an ITSM solution

This article explores the common pitfalls when choosing an ITSM solution and how these can be avoided by taking an independent perspective.

By |2020-11-04T08:52:38+00:00November 3rd, 2020|Press Release|0 Comments

How to improve ITSM efficiency through automation

4 minutes read

Get our free ITSM automation how-to guide which is packed with guidelines, advice, and useful aids to ensure you have the basic requirements for successful ITSM implementation. Learn how to select tools, avoid common mistakes, and assess your success [...]

By |2020-11-04T05:28:45+00:00September 30th, 2020|Uncategorized|0 Comments
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