Many IT leaders struggle to create efficient, automated workflows because their ITSM or ESM platform operates in isolation. Whether you need a simple integration or a strategic enterprise-wide automation platform, Xcession works with leading integration partners to bridge the gaps between your business applications.
We provide expert advisory, implementation, and support services for integration solutions, helping organisations connect ITSM, HR, Finance, ERP, and other enterprise systems into a unified, automated ecosystem.
Our Integration and Automation Partners
Xcession partners with leading integration platforms to help customers connect and automate their business-critical systems.
Jitterbit – A powerful integration platform (iPaaS) that enables seamless data flow between cloud, on-premises, and hybrid systems.
Workato – A low-code/no-code automation platform that simplifies complex integrations and enables AI-driven workflow automation.
Autom Mate – An intuitive automation solution designed to streamline IT and business processes with intelligent robotic automation.
Each of these solutions offers scalable, secure, and flexible integration options, and Xcession ensures you choose, implement, and optimise the right platform for your needs.
"Working with a company who knows ITSM tooling so well meant that we could really engage with our customer to tie down and deliver the service they actually wanted."
Account Director, Global systems integrator
How Xcession helps you get more from Integration and Automation
Our consultants help IT leaders select and deploy the right integration solution based on business goals. We provide:
- Strategic integration planning – Identifying opportunities for automation and workflow optimisation.
- Fast, seamless implementation – Ensuring integrations are configured correctly and deliver immediate value.
- Best-practice advisory – Helping teams get the most from their chosen platform.
By integrating your ITSM/ESM platform with other enterprise tools, we enable:
- Automated workflows that connect IT, HR, Finance, and other critical business functions.
- Data synchronisation across applications, eliminating silos and ensuring accuracy.
- Intelligent process automation using AI-powered tools to reduce manual effort and speed up service delivery.
Xcession provides ongoing support to help organisations scale and refine their integrations, ensuring:
- Long-term stability and performance – Keeping integrations running smoothly.
- Adaptability to evolving business needs – Expanding automation as requirements grow.
- Optimised cost-efficiency – Ensuring integration solutions deliver maximum ROI.
Let’s Talk
Struggling with Workflow Automation & Data Silos?
If your service management platform isn’t fully connected to the rest of your business, Xcession can help you build seamless, automated processes that drive efficiency and innovation.
Let’s talk about how we can help you integrate and automate your enterprise applications.