Running IT for media and telecom companies comes with unique challenges. You're managing complex systems that need to stay up 24/7, while trying to streamline operations across your organisation. That's where Xcession comes in.
What we deliver
We help you build resilient, high-performance IT services tailored to your industry's specific demands. Our solutions give you the control and agility you need to modernise your service delivery while maintaining the reliability your business depends on.
Why choose Xcession
We understand the media and telecom landscape. Our team works closely with you to transform your operational requirements into effective IT and Enterprise Service Management strategies that deliver real results:
What this means for your business
Working with us helps you:
- Create better customer experiences through faster, more accurate service
- Free your team from repetitive tasks so they can focus on strategic work
- Build flexibility into your business processes so teams can adapt quickly
"I would like to express my personal and most sincere thanks for all your hard work as without your knowledge, expertise and dedication, this would not have been the success that it has. It is a privilege to work with such a team of professionals."
Head of Service Delivery, Major broadcasting company
Tools that make the difference
We're certified experts in ServiceNow and BMC Helix—platforms specifically designed for complex media and telecom environments.
These solutions offer:
Success story: Global media organisation transformation
When a major media company needed to modernise their IT service management, we helped them transition from outdated systems to a fully integrated BMC Helix platform. The results speak for themselves:
- Operations became more automated and efficient
- Vendor relationships improved through better service management
- Their IT platform became simpler and ready for future growth
Want to learn more?
See the full case study to learn how IT leaders like you are driving transformation.