As an IT leader in the healthcare sector, you are responsible for ensuring that critical systems run seamlessly, supporting both clinical and non-clinical teams. The demands of asset management, staff onboarding, and IT service delivery require scalable, efficient solutions.
Xcession provides tailored IT and Enterprise Service Management (ESM) solutions that optimise healthcare IT environments, improving service efficiency, automation, and cost-effectiveness.
Why work with Xcession?
With deep experience in the healthcare sector, we help IT leaders:

Optimising IT for better healthcare outcomes
We support IT leaders in driving key healthcare initiatives:
- Enhancing patient care by ensuring IT systems support clinical staff effectively.
- Increasing team productivity by reducing manual administrative tasks.
- Demonstrating IT investment value through time and cost savings that can be reinvested into primary and secondary care.
"I just wanted to thank you both for the successful implementation of ServiceNow’s Employee Centre it’s been a pleasure working with you both."
IT Operations Services Manager - SLAM
Best-in-class ITSM & ESM platforms
Xcession partners with ServiceNow, Freshservice, and Xurrent, providing IT leaders with a range of tailored solutions:
Case study: ITSM transformation for a leading NHS Trust
Xcession successfully migrated South London & Maudsley NHS Foundation Trust (SLaM) from a legacy ITSM system to ServiceNow, modernising IT operations, reducing costs, and improving service efficiency. Key benefits included:
- Enhanced automation for IT operations, reducing manual workload.
- Improved cost management by leveraging out-of-the-box functionality.
- Better IT service delivery through a scalable, user-friendly platform.
Want to learn more?
See the full case study to learn how IT leaders like you are transforming healthcare IT.