Many enterprises are still likely taking hits from the cost of unnecessary licenses & inflated fees for implementation services which fail to deliver the gains promised from ITSM software. But how do you avoid it?
Xcession Ltd is delighted to announce that following a successful application, its services are now available through the UK Government’s latest Digital Marketplace framework, Digital Outcomes and Specialists 5 (DOS-5)
What does 2021 hold for enterprise IT? Will it be dominated by the continued impact of Covid-19 and the shift to remote-working? What do the 12 months hold for ITSM Professionals? Will more long-standing trends re-emerge as businesses adapt to advancing automation, or will a global recession stymie the advance of the digital workflow? Our team of experts offer their top six predictions, based on their own extensive experience.